Client management · For accounting firms

Every client. One record.

Contacts, files, notes, jobs, time, and billing for every client live in one place. Bulk import from Xero or QBO. Custom fields, client groups, and ABN / Companies House lookups built in.

Import from Xero, QBO, or Excel Unlimited contacts Custom fields per firm
Tidyflow client list with all firm clients in one searchable view
01

Everything for one client, in one place

Files, jobs, contacts, notes, time, and invoices live on the client record. Open it once, find everything.

02

Onboard in seconds, not hours

Import from Xero, QBO, or Excel. Use ABN or Companies House lookups to skip the typing.

03

Manage at scale

Client groups, custom fields, and bulk operations across hundreds of clients. Archive, deploy templates, or update in one action.

Client overview

One screen. Every detail. No tab-hunting.

The client overview shows business info, contacts, recent activity, jobs in progress, files, notes, time logged, and outstanding invoices. New team members get oriented in seconds. Partners answer "where are we with X?" without picking up the phone.

  • Business info, contacts, jobs, files, notes
  • Time and billing visible at a glance
  • Custom fields for tax numbers, industries, anything
  • Activity feed with comments and @mentions
Client overview with business info, contacts, jobs, and activity
Multi-client contacts

One contact. Multiple clients. One login.

A spouse on two SMSFs. A director across three companies. A bookkeeper covering five clients. Tidyflow links the same Contact to as many Clients as needed, so they get one portal login and you don't end up with duplicate records.

  • Link contacts to multiple clients
  • One portal login per contact
  • No duplicate records to clean up later
A contact linked to multiple clients
Onboarding

Import from Xero, QBO, or Excel. Look up the rest.

Switching firms or platforms? Pull your client list directly from Xero or QuickBooks Online, or upload an Excel template. Australian and UK firms can use ABN and Companies House lookups to fill the rest automatically, with region-specific fields available for other markets.

  • Import from Xero, QBO, or CSV
  • ABN Lookup (Australia)
  • Companies House lookup (UK)
  • Region-specific business number fields
Client import modal pulling from Xero or QBO
Files & jobs

Every job and file your firm has done for them.

Open a client and see every job in progress, every job archived, every file shared, every note left. New senior takes over an account? They get the full history without a 30-minute handover meeting.

  • All jobs (active and archived) per client
  • Per-client file browser
  • Notes, custom fields, and client groups
  • Audit trail on every change
All jobs for a single client in one view

From spreadsheet of clients to a real client base in four steps.

  1. 1

    Import or look up

    From Xero, QBO, Excel, or by ABN / Companies House lookup.

  2. 2

    Add contacts

    Link contacts to one or many clients. They get one portal login.

  3. 3

    Group and customise

    Add client groups for service type. Add custom fields your firm cares about.

  4. 4

    Manage at scale

    Bulk archive, deploy templates, or update fields across hundreds.

What changes when client data lives in one place.

Without Tidyflow

  • ×Client info spread across Excel, email, and folders
  • ×Same person re-entered as a contact for each client
  • ×"Where do we keep the ABN for this one?"
  • ×New senior needs a handover meeting per client

With Tidyflow

  • One record per client, one record per contact
  • Files, jobs, notes, billing all on the client
  • Custom fields for the data your firm needs
  • Bulk operations across hundreds of clients

Trusted by accounting firms managing thousands of client records.

5,000+ clients managed on Tidyflow today.

"The user-friendly interface and solid features have become essential in streamlining our accounting firm's operations, ensuring consistent and reliable service delivery."
Andre Coutinho Andre CoutinhoAccounting Manager
"Great for team collaboration, accountability, keeping track of information and ensuring nothing falls through the cracks."
Kristine Ismael Kristine IsmaelPartner
Capterra Reviews Software Advice Reviews

Built for the way firms actually run client books.

Capture

  • Import from Xero / QBO / Excel
  • ABN, Companies House lookups
  • Multi-contact records
  • Custom fields

Organise

  • Client groups
  • Bookmarked filters
  • Per-client files & folders
  • Notes & activity log

Operate

  • Bulk archive / unarchive
  • Bulk-deploy folder & job templates
  • Follow clients for upload alerts
  • Audit trail per record

Unlimited clients. From $20/user/month, billed annually.

No per-client fees. No portal seat fees. Bring your full client base.

Client management questions firms ask us most.

Yes. Tidyflow imports clients directly from Xero or QuickBooks Online, or from a CSV/Excel template. Many firms onboard their entire client base in an afternoon.

A Client is the entity you provide services for (a business, individual, or trust). Contacts are the people you interact with: owners, directors, employees, even auditors. A single Contact can be linked to multiple Clients (e.g. a spouse on two SMSFs) without needing a separate login for each.

Yes. Capture tax numbers, industry types, registration numbers, or anything specific to your firm. Custom fields keep client records tailored without bending the standard structure.

Yes. Australian firms can use ABN Lookup, and UK firms can use Companies House. Onboarding gets faster with one less typing job.

Yes. Archive, unarchive, delete, apply folder templates, or deploy document templates to multiple clients in a single action.

Company name, address, contacts, notes, files, jobs, time, billing history, custom fields, and client groups. Everything you need for one client lives on the one client record.

Get every client in one place.

Start free for 14 days. No credit card. Import your full client base in an afternoon.

Explore more features

Artificial Intelligence

Ask your firm a question and get a real answer. The Tidyflow AI Assistant has live access to your jobs, clients, and unpaid invoices.

Billing & Payments

Create invoices from tracked time or fixed fees, get paid online, and easily track WIP, billing, and outstanding amounts in one place.

Capacity Planning

See your team's workload before it hits. Forward-looking capacity by member, backward utilisation trends, and per-job drill-down - all from your existing job estimates.

Client portal & requests

Streamline client interactions with a portal for easy document sharing and client requests.

Collaboration

Make collaboration not just productive, but enjoyable, with comments, mentions, notes and inbox notifications.

Document management

Overcome document chaos by securely storing and sharing crucial files, ensuring everything is just a click away.

Electronic signatures

Easily request electronic signatures from clients.

Email Management

A shared inbox built for the firm. Connect Gmail or Microsoft 365 and get every client email linked to the right job and client - automatically.

Integrations

Powerful integrations simplify your workflow. Connect with tools like Xero, QuickBooks Online, and Zapier, or customize with our API.

Proposals & Engagement Letters

Send branded proposals and engagement letters, get them approved, and get paid - all without the back-and-forth.

Reporting & Insights

Understand where your time, billing, and revenue actually go with built-in reports that don't need a data warehouse.

Time tracking

Optimize your workflow with time tracking. Leverage data to uncover opportunities or extra billable time, enhancing profitability.

Workflow management

Automate and streamline workflows. Avoid missed deadlines with transparent task visibility and accountability.

Get your firm organized today.

No credit card required. Cancel anytime.